Pink doesn’t have time for trolls who fought her support for Black Lives Matter with the slogan “all lives matter”. Source: Pink Supports Black Lives Matter, Slams Trolls Post George Floyd Death – SheKnows
Dear fellow humans. These are extraordinary times. We are not living in anything close to ‘normal’ circumstances. It cannot be life as usual. We are emerging from Covid-19 lockdowns – a great equaliser. Then, the George Floyd moment assaulted us. After seeing and listening to Don Lemon and Lewis Hamilton call out those who are […]
Because Elon Musk is born in RSA, and because I love his genius. Leno is not bad either…
While the world has been speaking about STEM careers, my child dropped this wisdom in 2018… STEAMPIPE is better! I have been looking for this for a while. So glad I found it. I was in conversation with my 10-year old daughter in May 2018. While the world has been speaking about STEM careers (Science, […]
Happy Freedom Day, my fellow South Africans. I think we could all do a better job of celebrating our unity through our diversity. Here’s Michael Jackson to inspire us to do so. Happy Freedom Day.
Work in the CXSA Industry Association includes a work stream looking at definitions in CX space. This will kick start an interesting discussion, I predict. Forrester Source: User Experience, Customer Experience and Service Design: How Do You Navigate Them? | Somia
The universe has endowed this man with something special…. Wow! Why vs Just Cause | Simon SinekSimon Sinek42K views1 month ago
How do we ensure customer experience with our companies? The answer lies in the data, specifically in listening to what our customers are telling us. Source: Using Customer Experience to Prepare for the Future | MaritzCX Blog
Todd Gilliam from Comcast spoke to IQPC Digital / CX Network about how the company made a turnaround in the customer experience – 5 years to fix the basics….